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The new microfinance handbook adopts a market system approach to meet customer demand for financial inclusion. The concept of customer-centric content This book recognizes that people are realizing that the financial needs of the poor are numerous and that multiple market participants provide scope beyond any single institutional form. This book explores this extended perspective by examining customer needs (requirements), products and suppliers (supply), and the support systems needed to increase financial access to the poor, focusing on operational support, rules and regulations, infrastructure, and delivery. The basics of channels, information and funding.
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Orignal From: New Microfinance Handbook (Paperback)
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